Frequently Asked Questions
- Ready to Ship: Order will be dispatched in 2-3 Days
- Delivery Time Estimate:
- Within India: 3-7 Business days
- United States: 6-9 business days
- Canada: 6-9 business days
- Europe: 6-9 business days
- Australia, New Zealand and Oceania: 6-12 business days
- Singapore, Malaysia & Other Asia Pacific: 6-12 business days
- Custom Made: Process time for each product will be given in the related product page. The Estimate processing time for Custom Made product is given below:
- Tanjore Paintings: 3-28 days
- Wooden statues: 3-8 Weeks
- Bronze statues: 1-4 months
- Plus, 3-7 business days for delivery of your order within India and Orders outside India will be delivered in 6-12 Days
- Using the tracking number that we email you as soon as we ship your order, you can keep up with the arrival of your item(s) as they travel from our warehouses in India across towns, cities, countries, continents to where you are. You will also find the tracking number in your account page on our website.
We also can accommodate relevant or possible customization for the product. Whether it is color, size or something else, we can execute them to your satisfaction.
Our Painting Collections are Balaji, Gajalakshmi, Ram Darbar, Bala Krishna, Radha Krishna, Ganesha, Shiva family, Murugan, Andal, Saraswati, Balaji-Padmavati, Sai Baba, Ayyappan, Anjaneya, Jesus, Mary etc. Customers all over INDIA, Wordwide in USA, UK, Canada, Singapore, Malaysia customers.
Painting Sizes are 6×6, 8×8,10×8, 12×10, 15×12, 18×14, 20×16,24×18,30×24, 36×24, 48×36 (all in inches & Height x Width) with type like Flat, Semi-Emboss, Super Embossed or 3D available.
Paintings will be fitted with Original Teakwood Frame Options such us Mani, Chettinadu V Type, Classic.
India Orders: We accept most bank cards, including those from Visa, MasterCard,RuPay and Discover credit cards, debit cards, Net Banking, NEFT, IMPS. Payments must first clear before the items can be shipped.
Paypal – International Orders –Payment through Debit/Credit Card
Please check out as a guest on Paypal to pay using Debit/Credit card on Paypal Login page. Click on “Pay with Paypal” and then on Paypal Login page, click on “Pay by Debit/Credit Card” below login details
- COD – Cash on delivery / upon delivery available within India only for Selected Products now.
- COD charges is extra and collected by the courier person along with Product cost plus shipping charges if any at the time of delivery.
- COD Charges estimated upto Rs.45/- for the Order value less than Rs.1000 within Tamilnadu.
- COD Charges estimated in Range of Rs.55/- to Rs.65/- for the Order value less than Rs.1000 Rest of India (Other than Tamilnadu)
- COD charges will be 2.5% of the Order value more than Rs.1000/- or Rs.55/- which ever is higher
- Product delivery will not happened unless otherwise Order Value & COD charges not received
- COD delivery time will be 3-8 Business days within India
- Customer placed order under COD agreed to receive products paying Order value, shipping charges & COD charges at the time of delivery.
- Courier company makes upto 2 attempt only for delivery, if First attempt customer not available at their location.
We can gift wrapping the item (extra charges applicable). Customer needs to mention in the order notes for the selected products for gift wrapping.
Gift Message is available based on request.
For non-Indian delivery addresses / Outside India / International Orders:
Buyers are responsible for any customs and import taxes that may apply. Seller Not responsible for delays due to customs.
The exact customs, duties and taxes will be determined by the respective customs officials of the destination country . The shipping company will pay these fees on your behalf and will collect it from you at the time of delivery.
For Indian addresses, the current goods and services tax (GST) is 12% for Tanjore Paintings, Other Handmade Crafts and Nil for Wooden Deity Sculptures. It will be shown separately in the invoice for legal compliance.
For overseas addresses, no taxes are levied if the item is shipped from India.
Please Refer Refund and Returns Policy Page
Your item is first shielded by a strong layer of foam or bubble wrap. This thick cushioning protects the item from rough movements. It is then enclosed in a sturdy corrugated box filled with EPS (expanded polystyrene), which protects the item from shocks, heat, and moisture. EPS is also environment friendly.